Loyalty

Programs


Consulting. Software. Implementation. Activation.



Clients who trust us


"The solution that responds to the challenge of interacting with our customer in an increasingly demanding context, with creativity, adaptability and permanent support."

José Cardoso

Business Unit Manager at Alter group (Nutribén)


"Proactively always looking for new solutions to innovate and create value for the customer, optimizing the technology performance to the maximum."

Joana Ferreira Pinto

Digital Marketing Manager at NAOS group (Bioderma - Esthederm - Etat Pur)


"A highly effective partner that ensures the necessary involvement with pharmacy teams, in a joint development perspective"

José Duarte

Sales Director at
URIAGE & APIVITA




A leading solution for B2B2C brands




We are a loyalty consulting company with the mission of influencing stakeholders brand advocacy.


Our strategic approach is based on activating online loyalty programs powered by our gamification engine to identify, understand and influence brand advocacy ongoing.

Personalisation

Reinforced capacity to automate personalized interactions.



Gamification

 Launch consistent challenges and campaigns involving customers and therefore reinforce their loyalty




Audience Listening

Launch Quizzes & Surveys to find out more about your customers and their knowledge in real time.




Rewards

Capacity to integrate and deliver different kind of rewards.





Influencing motivations

The three key pillars







Where strategy meets technology



From your customised used interface to our own dashboard


With you in every step

Our team is giving you full support from engagement strategy, creativity, operations management and users support while our technology is continuously being updated.



Uriage Business Case


Get free access and learn about our

Uriage Business case.


Contate-nos



FAQ's

  • What is possible to set up?

    The basic structure of the website/app adapts to the brand's graphic identity. Despite being a fixed structure, with the advantage of having a user experience validated by thousands of users daily, it allows enormous flexibility in terms of customization of: colours; images; dynamics; contents.


    Here you can see all the possible customisations and their respective dimensions.

  • Which engagement dynamics are available?

    We have more than 20 types of engagement dynamics that can be consulted here.

  • How long does it take for initial set up and what materials to send?

    From the moment the ONGAGEMENT team receives the necessary information, it is able to implement the program within 72 hours.


    Required info:

    • What are the extra questions in the register (ex: title; Pharmacy ID)
    • How do you want access to be made (platform open to registration or limited by invitation)
    • Guest point of sale panel
    • Definition of initial dynamics
    • Sender authorisation for sending communications

  • Which integrations are possible?

    The ONGAGEMENT API is integrated with Zapier to allow automatic synchronisation of information between web apps or to send data to CRM (Salesforce; Microsoft Dynamics; Sugar and others). Additionally, the API supports webhooks and we can implement customisations. Documentation pending request.

  • How does ONGAGEMENT comply with data protection requirements?

    ONGAGEMENT is currently in the process of certification for ISO 27001, being the international reference standard for the management of Information Security.


    Our solution is in line with the assumptions of the recent General Regulations for Data Protection, highlighting the total control that users have over their information (editing/deleting/consulting data) and the existence of protocols for treatment and access to information.



    ONGAGEMENT is fully responsible for the program's database as an entity that collects, stores and manages the information.


    Any data portability must follow the requirements of the defined protocol.

Schedule a meeting


We are available for any further clarification or questions. If you want to schedule a meeting, you can do so here. 

AVAILABILITY


Fábio Rodrigues


+351 913480362